Product Trial Returns
Product Trial Returns
If you would like to return units from a product trial, please specify Product Trial Return
when filing the support ticket on the F5® Distributed Cloud Console. If your Product Trial return is approved, xF5 will email you an RMA number
and instructions of where to ship the trial units. It is your responsibility to coordinate and pay for return shipping back to F5 using the carrier of your choice. F5 recommends that the return package has a tracking number
and is insured
for the proper value of its contents. F5 is not responsible for packages lost by carriers.
Shipment Preparation
F5 will provide the shipping address for product trial returns. It is your responsibility to coordinate and pay for the return shipping
back to F5 using the carrier of your choice. F5 recommends that the return package has a tracking number and is insured for the proper value of its contents. F5 is not responsible for packages lost by carriers.