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ves-io-schema-customer_support-CustomAPI-Escalate
Published April 5, 2023 | Last modified May 30, 2025
Examples of performing customer_support CustomAPI Escalate
Usecase:
Escalate a specific ticket.
Request:
Request using vesctl:
vesctl request rpc customer_support.CustomAPI.Escalate -i request.yaml --uri /public/namespaces/system/customer_support/acmecorp/escalate --http-method POST
where file request.yaml has following contents:
name: quota-increase
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vesctl yaml response:
err: EOK
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Request using curl:
curl -X 'POST' -d '{"name":"quota-increase"}' -H 'Content-Type: application/json' -H 'X-Volterra-Useragent: v1/pgm=_var_folders_q2_3kp8z3zs0x5_m7pk1bgb0_ph0000gp_T_go-build1497866850_b001_apidocs.test/host=MTY6VVHQPH/svc=S:examplesvc/site=mytestce01' 'https://acmecorp.console.ves.volterra.io/api/web/namespaces/system/customer_support/acmecorp/escalate'
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curl response:
HTTP/1.1 200 OK
Content-Length: 18
Content-Type: application/json
Date: Fri, 30 May 2025 01:20:01 GMT
Vary: Accept-Encoding
{
"err": "EOK"
}
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