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Select Service
Reference
Published April 5, 2023 | Last modified February 2, 2026
Important: Bot Defense Self-Service Policy Management is an Early Access feature.
Endpoint Labels
Use endpoint labels to allow more granular attack intent identification and reporting when Bot Defense detects automation.
| Category | Label | Description |
|---|---|---|
| Authentication | Login | When credentials are provided to gain access to a saved account. |
| Authentication | Login MFA | When multi-factor authentication is used to gain access to a saved account. |
| Authentication | Login from Alexa | When traffic is coming from an Amazon Alexa device |
| Authentication | Login for Channel Partner | Login to a saved account occurs through a partner via a different channel. |
| Authentication | Logout | When a session ends or saved account is exited. |
| Authentication | Token Refresh | Session remains valid; login is not requested again to access a saved account. |
| Authentication | Validate Authentication Token | When an authentication token is validated. |
| Authentication | Token for Zelle Authentication | When a token is retrieved for a Zelle authentication. |
| Account Management | Password Change | When an account password is changed by the user. |
| Account Management | Reward Program Eligibility Check | When a user is eligible to join a rewards program. |
| Account Management | Account Creation | When an account is created (for example, at a department store, a restaurant, or with a ride-share service). |
| Account Management | Account Exists | When a user attempts to create an account with an existing username. |
| Account Management | Forgot Account Password | When user clicks on forgot password. |
| Account Management | Account Password Recovery | When user recovers a password using email or text. |
| Account Management | Password Reset | When a password is reset. |
| Profile Management | Profile Creation | When a new user profile has been created; some accounts allow for multiple profiles to be added (for example, health insurance with dependents). |
| Profile Management | Profile Update | When profile information (may contain personal or sensitive information, such as password, email, or payment info.) is updated. |
| Profile Management | Profile View | When profile information (may contain personal or sensitive information, such as password, email, payment info) is viewed. |
| Shopping & Gift Cards | Add to Cart | When an item has been added to the shopping cart. |
| Shopping & Gift Cards | Check Gift Card Balance | In the shopping cart and payment method as gift card |
| Shopping & Gift Cards | Promo Code Validation | When a promotional code is validated. |
| Shopping & Gift Cards | Checkout | When payment is submitted for items in the cart. |
| Shopping & Gift Cards | Payment / Billing | When payment/billing information is added. |
| Shopping & Gift Cards | Apply a Promotional Offer | When a user takes advantage of a promotional offer. |
| Shopping & Gift Cards | Order Submit | When an order is submitted to the vendor to be fulfilled. |
| Shopping & Gift Cards | Price Inquiry | When a price inquiry is submitted for a product, insurance, quote, and so on. |
| Shopping & Gift Cards | Purchase a Gift Card | When a gift card is purchased for a specified amount. |
| Shopping & Gift Cards | Return Good | For stolen good on black market; can use endpoint to return good for full value. |
| Shopping & Gift Cards | Schedule Pickup | When a user chooses a day/time to pick up merchandise from a retailer. |
| Shopping & Gift Cards | Track Order | In volume delivery of shipments or targeted package theft; mail fraud. |
| Shopping & Gift Cards | Update Quantity | When the cart quantity for an item has been updated. |
| Shopping & Gift Cards | Select Seat(s) | When a seat (for a flight, concert, movie hall, sporting event) has been selected. |
| Shopping & Gift Cards | Enter Drawing Submission | Used to submit entry for a drawing or lottery. |
| Shopping & Gift Cards | Hold Inventory | When a retailer sets aside in-stock merchandise for pick-up or delivery at a later date. |
| Shopping & Gift Cards | Gift Card Validation | Used when validating a gift card value. |
| Shopping & Gift Cards | Purchase with Gift Card | When a gift card number is entered as a payment option during checkout. This is also another way that can be used to validate the value on a gift card. |
| Shopping & Gift Cards | Purchase with purchase card | When a gift card number is entered as a payment option during checkout. This is also another way that can be used to validate the value on a gift card. |
| Credit Card | Activate Credit Card | When a user activates a new credit card. |
| Credit Card | Apply for Credit Card | When a user applies for a new credit card. |
| Credit Card | View Credit Card History | When a user views credit card usage history. |
| Credit Card | View list of your credit cards | When a user views a list of credit cards associated with their account. |
| Credit Card | Add a Credit Card to an Account | When a user adds a credit card to an account. |
| Financial Services | Apply for a Financial Service Account | When an application for a new credit card account, retirement account, bank account has been submitted. |
| Financial Services | Apply for Personal Loan | When user applies for a personal loan. |
| Financial Services | Apply for Student Loan | When user applies for a student loan. |
| Financial Services | Money Send | When a user sends money using Venmo, PayPal and so on. |
| Financial Services | Money Transfer | When a money transfer from one account to another has occurred. |
| Financial Services | International money transfer | When a user transfers money between accounts internationally. |
| Financial Services | Request Credit Score | When a user requests to view their credit score. |
| Financial Services | Zelle Transaction | When a user transfers money using Zelle. |
| Search | Fare Search | Any transportation search (trains, cars, hotels, and so on) |
| Search | Flight Search | Used to search for open seats on a flight. |
| Search | Location Search | When a user searches for a specific location. |
| Search | Product Search | Used to search for a specific product. |
| Search | Room Search | Used to search for room availability. |
| Search | Shipment Search | When a user searches for a specific shipment. |
| Search | Ticket Reservation Search | Used to search to book a sports reservation, concert, and so on. |
| Search | Search for user account | When a user searches for their account. |
| Flight | Choose airplane seat | When a user chooses an airplane seat. |
| Flight | Submit Travel Documentation | When a user uploads travel documentation, such as identification or passport. |
| Flight | View Flight Times | When a user views scheduled flight times. |
| Flight | Check in for Flight | Used for online flight check-ins. |
| Flight | Flight status | When a user checks the status of a flight. |
| Flight | Change Flight | When a user changes their scheduled flight. |
| Flight | View Flight Details | When a user checks for information about a specific flight. |
| Quotes | Request Fire Insurance Quote | When a user requests a quote for fire insurance. |
| Quotes | Request Quote | When a user requests insurance quotes (car, health and so on) |
| Loyalty | Convert Loyalty Miles | When loyalty miles are redeemed for a ticket or some other type of good or service. |
| Loyalty | View Membership Loyalty and Points | When a user views membership points. |
| Mailing List | Sign up for a mailing list | When a user signs up for a mailing list. |
| Mailing List | Unsubscribe from Mailing List | When a user unsubscribes from a mailing list. |
| Mailing List | Create Password for Mailing List | When a user creates a password for a mailing list. |
| Miscellaneous | Contact Us | When a user views contact information. |
| Miscellaneous | Ratings | When a user rates a product. |
| Delivery Services | View Items Delivered | When a user views a list of previously delivered items. |
| Delivery Services | View Items on Hold | When a user views a list of items they purchased but have not received because they are on hold. |
| Delivery Services | View incorrectly routed items | When items have been sent to the wrong destination. |
| Guest Session | Create a guest session | When a user does not log in to an account and instead completes a purchase as a guest user. |
| Media | Play selected media | When a user chooses to play selected media. |
| Media | Select media content | When a user selects media content to play. |
| Media | Record media content | When a user records media content. |
| Socials | Like a social media post | When a user likes a post on a social media site. |
| Socials | Follow a vendor on social media | When a user chooses to follow a vendor on social media. |
| Socials | Send social media message | When a user sends a message using a social media site. |