F5 Distributed Cloud Services Public VIPs


This document explains the various types of Virtual IP (VIP) addresses that are available in the system for customers based on their subscription plans. The VIPs are public/internet IP addresses that are used while configuring HTTP/TCP load balancers/proxies to expose your public websites, APIs, or other publicly accessible services.

There are 3 types of VIPs available in F5® Distributed Cloud Services:

  • Shared VIP - If your account is on a Free, Individual, or Teams plan, then your default Virtual IP (VIP) is assigned from a shared resource known as a "Shared VIP". Shared VIP is currently limited to the ports listed in the Ports for Shared VIPs section. You do not have control over Shared VIP assignment and is handled entirely by F5 Distributed Cloud Services.

  • Dedicated VIP - If your account is on an Organization plan, then your tenant is assigned one "Dedicated VIP" as part of the plan. This will be the default VIP (also known as Tenant VIP) for all your load balancer/proxy configurations. The dedicated VIP can be used as per your choice. It is recommended that you use CNAMEs while configuring an external DNS provider and not use this dedicated IP address. If you are delegating a domain to F5 Distributed Cloud Services, then F5 Distributed Cloud Services use this dedicated VIP for your DNS entries.

  • Public IP - In addition, if your account is on a Teams or Organization plan, you may also request additional (one or more) "Public IP" address through F5® Distributed Cloud Console (Console). You can select any of your Public IP addresses while configuring any of the services in F5 Distributed Cloud. The advertisement of the "Public IP" may be restricted to a subset of F5 Distributed Cloud's Global Network Sites (i.e., Regional Edges) or across all F5 Distributed Cloud Global Network Sites.

The following table presents a summary view of the default VIP allocations for various types of plans:

PlanDefault VIPAdditional VIP
FreeShared VIPNone
IndividualShared VIPNone
TeamsShared VIPPublic IP on Request
OrganizationDedicated VIPPublic IP on Request

Obtain and Advertise on Public IP

Perform the following in Console to obtain public IP:

  • Open F5 Distributed Cloud Console > select Administration box.
Figure: Homepage
  • Select Tenant Settings > select Public IP Addresses.

  • Select Add Public IP button to raise support request to obtain public IP.

Figure: Add Public IP
  • Contact Support with request in pop-up form.

    • Select Service drop-down menu option.

    • Select Type drop-down menu option.

    • Select Topic drop-down menu option.

    • Choose Priority: Normal, High, or Urgent.

    • Please provice a subject for your issue in box.

    • Please explain the issue below in box.

    • Add Attachements button if needed.

    • Select Submit Request button.

Figure: Public IP Form

Note: You will receive an email from Support with Request Received: (Your Request Title) information.

  • Request Successfully Created pop-up confirms request submitted.

Track Request

  • Select Support > Track Requests to see Request ID number, Status, and information for reference.
Figure: Track Requests

Note: Status moves to Solved or Closed with updates. New status is newly created requests that have not been addressed.

Note: You can escalate status by selecting Escalate link in Status, and selecting Escalate Request button in pop-up.

  • Select ID number link to open request and add information as needed.

  • Select Send button to update Request form.

Confirm and Advertise on Public IP

Confirm Public IP Address.

  • In F5 Distributed Cloud Console homepage, select Multi-Cloud App Connect box.

  • Select Manage > select Load Balancers > select HTTP Load Balancers.

Figure: Public IP
  • Select ... > Manage Configuration for your load balancer.

  • Select Edit configuration in upper right corner.

  • Go to Other Settings section, select VIP Advertisement drop-down menu.

  • Select Internet (Specified VIP) option.

  • Select Public IP drop-down menu, select Public IP you requested.

Figure: Public IP Settings
  • Select Save and Exit button.

Ports for Shared VIPs

This chapter lists out the allowed ports for the HTTP and HTTPS connections to the shared VIPs. For reference information on the public IP addresses of F5 Distributed Cloud Console network cloud, see Proxy Reference.

HTTP Ports

The following list of ports are supported for establishing HTTP connection to shared VIPs:

  • 80
  • 8080
  • 8880
  • 2052
  • 2082
  • 2086
  • 2095
  • 25565


The following list of ports are supported for establishing HTTPS connection to shared VIPs:

  • 443
  • 2053
  • 2083
  • 2087
  • 2096
  • 8443
  • 25565