Examples of creating customer_support

Usecase:

Create customer-support-1

Request using vesctl:

vesctl configuration create customer_support -i customer_support.yaml

where file customer_support.yaml has following contents (customer_support.CreateRequest):

RequestJSON:

{"metadata":{"name":"customer-support-1","namespace":"documentation"},"spec":{"type":"TYPE_INCIDENT","category":"INCIDENT_SUPPORT_TOPIC_LATENCY","priority":"PRIORITY_NORMAL","status":"STATUS_NEW","description":"test description","subject":"test subject"}} `

vesctl yaml response:

ResponseJSON:

  "metadata": {
    "name": "customer-support-1",
    "namespace": "documentation",
    "labels": {
    },
    "annotations": {
    },
    "description": "",
    "disable": false
  },
  "system_metadata": {
    "uid": "22e01fd7-3073-40c4-b6a0-18d2e708a634",
    "creation_timestamp": "2022-07-28T12:09:52.535263468Z",
    "deletion_timestamp": null,
    "modification_timestamp": null,
    "initializers": null,
    "finalizers": [
    ],
    "tenant": "acmecorp",
    "creator_class": "examplesvc",
    "creator_id": "examplesvc",
    "object_index": 0,
    "owner_view": null,
    "labels": {
    }
  },
  "spec": {
    "type": "TYPE_INCIDENT",
    "category": "INCIDENT_SUPPORT_TOPIC_LATENCY",
    "priority": "PRIORITY_NORMAL",
    "status": "STATUS_NEW",
    "description": "test description",
    "subject": "test subject",
    "tags": [
    ],
    "custom_fields": [
    ],
    "via": {
    },
    "user": [
    ],
    "comments": [
    ],
    "created_at": null,
    "update_at": null,
    "tp_id": "",
    "followups": [
    ],
    "relates_to": [
    ],
    "escalated": false,
    "author_name": "",
    "service": "SS_UNKNOWN",
    "topic": "TOPIC_UNKNOWN"
  }
}```
`

Request using curl:

    

curl -X 'POST' -d '{"metadata":{"name":"customer-support-1","namespace":"documentation"},"spec":{"type":"TYPE_INCIDENT","category":"INCIDENT_SUPPORT_TOPIC_LATENCY","priority":"PRIORITY_NORMAL","status":"STATUS_NEW","description":"test description","subject":"test subject"}}' -H 'Content-Type: application/json' -H 'X-Volterra-Useragent: v1/pgm=_tmp_go-build1372770011_b001_apidocs.test/host=docker-desktop' 'https://acmecorp.console.ves.volterra.io/api/web/namespaces/documentation/customer_supports'

curl response:

	

HTTP/1.1 200 OK Content-Length: 1176 Content-Type: application/json Date: Thu, 28 Jul 2022 12:09:52 GMT Vary: Accept-Encoding X-Volterra-Request-Fields-Deprecated: spec.category X-Volterra-Response-Fields-Deprecated: spec.category

{ "metadata": { "name": "customer-support-1", "namespace": "documentation", "labels": { }, "annotations": { }, "description": "", "disable": false }, "system_metadata": { "uid": "22e01fd7-3073-40c4-b6a0-18d2e708a634", "creation_timestamp": "2022-07-28T12:09:52.535263468Z", "deletion_timestamp": null, "modification_timestamp": null, "initializers": null, "finalizers": [ ], "tenant": "acmecorp", "creator_class": "examplesvc", "creator_id": "examplesvc", "object_index": 0, "owner_view": null, "labels": { } }, "spec": { "type": "TYPE_INCIDENT", "category": "INCIDENT_SUPPORT_TOPIC_LATENCY", "priority": "PRIORITY_NORMAL", "status": "STATUS_NEW", "description": "test description", "subject": "test subject", "tags": [ ], "custom_fields": [ ], "via": { }, "user": [ ], "comments": [ ], "created_at": null, "update_at": null, "tp_id": "", "followups": [ ], "relates_to": [ ], "escalated": false, "author_name": "", "service": "SS_UNKNOWN", "topic": "TOPIC_UNKNOWN" } }